Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
How do I determine the right size for my racing suit?
We provide a comprehensive size chart on each product page. For the most accurate fit, we recommend measuring your height, chest, and waist while wearing your base layers. If you are between sizes, we suggest sizing up for better mobility.
What is your return policy for performance apparel?
We offer a 30-day return window for all unused and unwashed items with original tags attached. Please note that custom-printed team gear and final sale items are not eligible for returns or exchanges.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear before your next competition.
Does SYNC Performance offer professional athlete sponsorships?
We are committed to supporting the sports community. Applications for our athlete program are reviewed annually. Please visit our 'Athlete Program' page to submit your portfolio and racing results.
How should I care for my technical outerwear to maintain its waterproofing?
To preserve the technical integrity of your gear, machine wash on a cold, gentle cycle with a specialized technical fabric cleaner. Avoid fabric softeners and tumble dry on low heat to reactivate the DWR coating.
Do you offer bulk discounts for sports teams or clubs?
Yes, we provide custom team solutions and bulk pricing for verified clubs and organizations. Please contact our sales team through the 'Team Orders' section for a personalized quote.